This agreement is applicable to any business or individual involved in the resale or administration of AnteAGE®, AnteAGE MD®, Overnight Brows, or Overnight Lash products or treatments. From here forth, all references to AnteAGE® refer to AnteAGE®, AnteAGE MD® and Cellese.
Orders may be placed online 24/7 through your online AnteAGE® Provider Account. Only one ordering account will be available per location. Completed online orders once submitted will be shipped in order of receipt Monday – Friday 8:00am – 5:00pm PST, excluding holidays. We require 24 hours to process orders prior to shipping. Processing time does not include weekends.
Minimum opening order requirement is $500 for all new accounts.
Backbar product purchased shall not exceed 30% of total order purchase per quarter.
Backbar products are available for use only by providers and may not be resold.
Buyer has the right to examine the goods upon receipt and has 30 days in which to notify seller of any claim for damages based on the shipped condition or quality of the goods received. Such notice must specify in detail the particulars of the claim. Failure to provide such notice within the requisite time period constitutes irrevocable acceptance of the goods
Returns or exchanges are accepted on qualified, unopened and unused retail products which may be returned within 90 days of purchase for a full refund or credit on the account.
There is a 20% Restocking Fee on product returns. All returns must be made within 90 days of Order.
Defective items will be exchanged for new products once your sales representative is notified and the defective items are returned to AnteAGE® for inspection.
Returned items must be deposited at shipping office before action will be taken by AnteAGE®.
Non-Diversion Outside of Territory
You do not have permission to sell AnteAGE products purchased domestically outside of the United States and Canada. Any shipping outside of the United States and Canada is prohibited. Our Customers in Asia and the Middle East must order directly from indicated distributors. Product cannot be brought in from other countries and sold in these areas without advanced, written permission.
When you become a provider of AnteAGE® you agree to comply with indicated dispensing and usage directions. All Customers agree to adhere to labeled expiration dates noted on packaging. In the case of any adverse effects witnessed in office or reported by user, you agree to notify AnteAGE® directly through our customer service phone number or by contacting your sales representative. Providers shall use best efforts to market any and all AnteAGE® and/or AnteAGE® products in compliance with the provisions of applicable law and regulations. Providers shall use for marketing purposes only marketing materials (such as banners, rack cards, tent cards, fliers, digital assets, and the like) provided by Cellese. Providers shall not use any materials for marketing purposes that are designated by Cellese as for educational purposes only.
Payment for all products shall be made in full upon ordering. AnteAGE® accepts payments by Credit Card, Debit Card, or Paypal.
A Minimum Advertised Price (MAP) is indicated for each product. It is in violation of this agreement to discount any AnteAGE® product beyond the MAP.
All AnteAGE MD® products require the oversight of a dispensing physician for safe and optimal results. By entering into this agreement with AnteAGE®, you agree to NOT resell any AnteAGE MD® products on any online platforms, such as Amazon, eBay, or other e-commerce websites. If it is found that AnteAGE® product is sold without our explicit permission, the account will immediately be suspended.
Providers may request to add AnteAGE MD® products to their e-commerce store. Once approved, providers may only sell to their own patients, with password protection, and no pricing visible to the public. AnteAGE® will pursue legal action if it is determined that unlawful reselling of AnteAGE® products occurs on any online marketplace.
Providers found to be drop shipping products will be moved to a probationary status and will have online order access revoked. Drop shipping professional grade products may result in immediate termination of account.
AnteAGE® product orders are processed Monday – Friday from 8:00am – 5:00pm, PST, excluding holidays. Allow 24 hours for order processing prior to shipment.
Standard International shipping rates will apply for international orders outside of the USA and Canada.
USA Shipping Rates (Movement on shipments M-F, allow time for processing)
$10 standard ground shipping on orders under $750.
Free standard shipping on orders $750 or more.
$20 express shipping on all orders.
Overnight shipping costs will vary. Please contact your Sales Representative for details.
Orders to Hawaii & Alaska will take one additional day to arrive.
Canada Shipping Rates (Movement on shipments M-F, time includes processing)
$15 8-Day Shipping on all orders under $750.
All purchases valued over $500 or shipping internationally will require signature confirmation upon delivery. If someone is unavailable to sign for the package at the destination, the package will be held at the nearest FedEx office for pickup. The addressee will need to pick up with photo ID.
You can email your sales representative if you prefer not to require signature confirmation for deliveries valued over $500. In such cases, AnteAGE® is not responsible for any missing packages as we cannot guarantee delivery.
Any product damaged in transit must be noted within 24 hours of delivery.
Consent Forms received from AnteAGE®/Cellese are intended to be utilized as templates only. Please consult with your legal team for any legal advice regarding these forms.
Providers agree not to undertake to register products with any government agency nor to initiate any other kind of process with foreign or domestic regulatory authority without the prior express consent of Cellese. Providers further agree to direct any inquiry or communication from any regulatory authority to Cellese.
We would like to send you leads from time to time. If you would not like to receive leads from us, please let your sales representative know.
We encourage sharing images, videos and testimonials from your patients. Please tag #AnteAGE when posting success stories to your social media sites. Be sure all patients have given proper consent.
By their execution, the parties hereto have agreed to all of the terms and conditions of this Agreement effective as of the last date of signature, and each signatory represents that it has the full authority to enter into this Agreement and to bind her/his respective party to all of the terms and conditions herein.
This Agreement outlines that if a dispute occurs, a mutually acceptable arbitrator will be tasked with assisting to resolve the dispute. It also states that both parties will continue to fulfill their part of the original agreement until a decision is made.
Provider Agreement Amendments
AnteAGE® may make amendments to this Agreement. At such time, all providers will be notified, and relevant changes will be noted. The most current Agreement supersedes any other previous Agreement, including oral agreements.